Paid Pro venues automatically engage the most relevant fans at every stage of the event lifecycle with automated email and push alerts, which intelligently expand your reach to the right fans without the guesswork, saving you time and money. Upgrade to unlock automated fan alerts.
Fan Alert types
5-Stage Automated Alert Series
Targeted emails and mobile alerts with your branding are sent to artists’ followers within a 75-mile radius, RSVPs, and recent email openers near your venue from Bandsintown’s 80+ million users, driving results at every stage of your event lifecycle:
Just Announced: This alert is sent to all followers of any artists on the bill when the event is announced. It contains information about the event, including the date, time, location, and any special details. This is their first chance to learn about upcoming events and be among the first to secure their tickets.
On Sale Now: This alert is sent to all followers of any artists on the bill and all RSVPs when tickets go on sale, with ticket links prominently featured.
1 Month Reminder: This alert is sent to RSVPs and those who opened the ‘Just Announced’ or ‘On Sale Now’ emails one month before the event's date with ticket link and event info prominently featured.
1 Week Reminder: This email is sent to all followers of any artists on the bill and all RSVPs one week before the event's date with ticket link and event info prominently featured.
1 Day Reminder: This alert is sent to RSVPs and those who opened the ‘Just Announced’ or ‘On Sale Now’ emails one month before the event's date with ticket link and event info prominently featured.
‘Just Announced’ and ‘On Sale Now’ alerts will be combined into one ‘On Sale Now’ alert if tickets go on sale at or near the time of the event announcement.
Alerts are sent to artist followers within a 75-mile radius of the event location.
Automated Monthly Digest Email
The Automated Monthly Digest email keeps your venue’s Bandsintown followers engaged and in the loop by showcasing your upcoming events in a branded email sent on the first day of each month to your venue’s Bandsintown followers.
Fans can easily set reminders, buy tickets or get more info directly from the email.
Scheduled & Sent Alerts
Bandsintown intelligently chooses the most optimal times to send alerts based on fans’ time zones.
View your upcoming and sent alerts from the Fan Alerts page.
For Sent Alerts, details include the total number of emails dispatched, their open rates, and click counts.
For Upcoming Alerts, you'll find information on the estimated audience size and the current status of the alert (either 'On' or 'Off').
Learn more about scheduled & sent fan alerts.
Fan Alert email receipts
As a recommended quality assurance step, you can enter up to 5 email addresses for you and/or your team members to receive copies of each email alert sent on your venue’s behalf.
Monitoring the frequency and accuracy of your email alerts ensures the best experience for prospective event attendees.
Disabling Fan Alerts
To disable any upcoming Fan Alert, navigate to the Scheduled section of the Fan Alerts page in your Bandsintown Pro dashboard. From there, use the toggle on the right of each alert to disable the alert from sending. You can return to it to reactivate it at any time, as long as it’s at least 24 hours before the scheduled send date/time.
For further assistance regarding Fan Alerts, contact [email protected].